TowGrade™
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Industry Intelligence Platform

The data that holds
providers accountable.

TowGrade is a verified, anonymous reporting platform where towing company owners grade roadside assistance providers across 12 operational categories — generating the intelligence OEMs and insurers need to manage their networks.

Register your company →OEM & Insurer access
1,240+
Verified operators
18,400+
Provider reviews
14
Providers indexed
100%
Operator anonymity
Current scoresLive
NSD
Motor Club · 987 reviews
7.8
AAA
Motor Club · 5,102 reviews
7.1
Allstate RSA
Insurer-Direct · 623 reviews
6.8
Agero
Motor Club · 2,847 reviews
6.4
Urgently
Digital Platform · 1,209 reviews
5.2
HONK
Digital Platform · 743 reviews
4.9
View full scoreboard →
Platform overview
Designed for operators. Built for accountability.
01
🔒
Complete anonymity
Your identity is never shared with any provider. Public data is aggregated by region and fleet size only.
02
★
12-category scoring
Rate pay rates, payment speed, damage claims, dispatch accuracy, tech reliability, account management, and more.
03
◎
Visibility control
Toggle each review between private and public. Narrative comments are always private — only scores are aggregated.
04
📊
OEM intelligence
Aggregated reports delivered to OEMs and insurers, driving contractual accountability at scale.
Covered providers
All major motor clubs & digital platforms
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For OEMs & Insurers
The field data your provider contracts are missing.

TowGrade aggregates verified operator experience into structured intelligence — giving procurement teams and claims directors an independent view of roadside network performance that provider self-reporting cannot match.

✓
Payment speed, damage claim handling, and operator retention risk — by provider, region, and period
✓
Quarterly trend reports and real-time alerts on significant score movements
✓
Structured for direct integration into RFP scoring and vendor SLA frameworks
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Sample — Q4 2024 Provider Report
Network avg. payment window38.4 days
SLA breach rate (>21 days)64%
Damage claim dispute rate62%
Operator attrition risk (6mo)28%
Top performer — overallNSD · 7.8
Lowest performer — overallHONK · 4.9
Access full reports →